Shipping Policy

Standard Item Processing Times

All standard items are processed within 4 business days and then sent to the warehouse for dispatch.
For fast service, we offer priority processing, ensuring that your product is dispatched within 48 hours (2 business days).

Custom Item Processing Times

Custom orders require varied processing times depending on the complexity and details of the product.
Each product page specifies the applicable processing and production times.

Shipping Times

We offer free standard worldwide shipping to eligible countries (see the list below).
Estimated delivery times for standard shipping are:

  • United Kingdom (UK): 3–10 business days*
  • Europe: 1–2 weeks*
  • United States (USA): 3–10 business days*
  • Middle East: 3 weeks*
  • Central Asia: 3 weeks*
  • Australia & New Zealand: 1–2 weeks*
  • South America: 1–3 weeks*

*Delivery times are estimates based on recent shipments and are not guaranteed. While we strive to meet delivery expectations, unforeseen circumstances such as customs delays, weather disruptions, or carrier issues may affect delivery times. Refunds will not be issued for delays beyond the estimated timeframe.

Taxes & Shipping Fees

For shipments to the European Union (EU), United States, Australia, Brazil, and New Zealand, all taxes and fees are included in the shipping price. Customers will not need to pay additional charges upon receiving their goods.

For other countries, any applicable import taxes or fees are the responsibility of the recipient, as required by local customs regulations.

Accepted Payment Methods

We use trusted and secure payment gateways to ensure your data is protected.
We accept:

  • Major credit cards, including Visa, Mastercard, and American Express (Amex).
  • Express payment options, such as PayPal, Clearpay, Google Pay, Klarna, and Apple Pay.

Our payment systems are certified by Verisign and Norton Security Gateway, ensuring that your transactions are secure and encrypted.

Contact Us

If you have any questions, concerns, or need assistance, feel free to contact us:

📧 Email: support@nnery.online

We are committed to your satisfaction and strive to provide exceptional customer support.